PRIVACY POLICY

Privacy Policy

Last updated: June 11th, 2019

S.R. Studio. LA. CA., LLC and its affiliated subsidiaries and related entities (collectively hereinafter, “Company”, "Us" or "We") respect your privacy and want you to be familiar with how we collect, use, maintain, protect, and disclose information. This Online Privacy Notice (“Privacy Policy”) explains how we, or our third-party service providers, collect, store, use, disclose, and otherwise process your when you access and use of https://srstudio.com/ (“Website”), any other websites, and social media platforms owned or controlled by Us, along with any content, functionality, and services offered through Us (each a “Property,” collectively “Properties”).

By using any Property, you agree to the terms and conditions of this Privacy Policy and consent to the collection and use of information by us as set forth in this Privacy Policy. You understand that we may process, transfer, and store your information in the United States and elsewhere as permitted by law. We may change this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes on this page so that you will always be aware of what information we collect, how we use it, and under what limited circumstances, if ever, we disclose it. Continued access or use of our Website shall constitute your express acceptance of any modifications to this Privacy Policy. If you do not agree to any of the provisions of this Privacy Policy, do not use the Properties.

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third party, including Facebook, Inc., Apple Inc., Google Inc., Microsoft Corp., Research In Motion, any wireless carriers and any third party operating any site or property to which any Property contains a link. The Properties may use social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others. When you visit the Properties, the operator of the social plug-in can place a cookie on your computer or other electronic device that enables that operator to recognize individuals who have previously visited our Website. If you are logged into the social media website (e.g., Facebook, Twitter) while browsing on our Website, the social media plug-in allows that social media website to receive information that you have visited our Website. The social media plug-in also allows the social media website to share information about your activities on our Website with other users of their social media website. These sharing settings are managed by the social media website and governed by its privacy policy. We recommend that you review the privacy policies of each of these websites, apps, or services before connecting your accounts or sharing any personal data. In addition, the inclusion of a link on any Property does not imply endorsement of, or affiliation with, the linked site by Us. Please note that the Properties may include the ability to access and submit (including, for example, via a third-party software application or service that is available through or in connection with a Property) certain information directly to third parties such as Facebook or to any application platform such as Shopify. Such information is submitted by you directly to such third parties; this Privacy Policy does not apply to any information submitted by you to third parties. Please note that our store is hosted by Shopify, which is an e-commerce platform that allows us to sell our products and services to you. Please review Shopify’s Privacy Policy prior to making a purchase through our online store (https://www.shopify.com/legal/privacy). By providing personal information to Us through the Website and/or Properties in making a purchase throughout our online store, you agree to the terms and conditions of Shopify’s Privacy Policy.

The Properties are controlled and operated from the United States; accordingly, this Privacy Policy, and our collection, use and disclosure of your Personal Information is governed by U.S. law, and the Properties are not intended to subject Us to the laws or jurisdiction of any state, country or territory other than that of the United States.

CHILDREN UNDER THE AGE OF 13:

Our Properties are not intended for children under thirteen (13) years of age. No one under age 13 may provide any information to or via the Properties. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information via the Properties or on or through any of its features/register on the Properties, make any purchases through the Properties, use interactive or public comment features of the Properties (if any), or provide any information about yourself to Us, including your name, address, telephone number, email address, or any screen name or user name you may use. If We learn We have collected or received personal information from a child under 13 without verification of parental consent. We will delete that information. If you believe We might have any information from or about a child under 13, please contact Us at customercare@srstudio.com with COPPA in the subject line.

Parents may want to consider commercially available parental control protections to limit what minors can access online and/or monitor their minor children’s online activities.  Examples include:  www.netnanny.comwww.webwatcher.com and www.sentrypc.com.  We do not endorse these or other services and are not responsible for them.

YOUR CALIFORNIA PRIVACY RIGHTS.

Subject to certain limits, California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to customercare@srstudio.com. Please notate in the subject line “Request for California Privacy Information”. We will provide the requested information to you at your e-mail address in response. We reserve our right not to respond to requests submitted other than to the email or mailing addresses specified in this section.

INFORMATION WE COLLECT

All of the information we collect is related to providing the Properties and its features, and falls into three general categories: (i) information you provide to us, (ii) information collected automatically, and (iii) information we obtain from third parties. We process this information in light of our legitimate interest in improving the Properties and giving our customers the best experience, and where it is necessary for the adequate performance of the contract between us and you. Without it, we may not be able to provide you with the requested services and features of the Properties.


When you visit our Website you may provide us with two types of information: Personal Information you knowingly choose to disclose that is collected on an individual basis and information collected on an aggregate basis as you and others browse our Website. "Personal Information" is information that can be used to identify you (whether alone or in combination) such as your first and last name, email address, zip code/post code, billing address, shipping address, phone number, age, date of birth, social media handles, and any other information you choose to provide.

Information You Provide. You may provide Us, and our third-party service providers, with Your Personal Information through the Properties, for example:

  • Newsletter: When you elect to sign up for our e-mail newsletter, you will need to provide certain Personal Information such as your name and e-mail address.
  • Purchases: When you make a purchase on our Website or Properties you will need to provide certain Personal Information in order for us to process and complete your order, such as your name, e-mail address, credit card information, and billing and shipping addresses.
  • Communications: When you communicate with Us or our third-party service providers by e-mail or through the Properties, you may provide us certain Personal Information.
  • Survey: If you participate in any survey, you may provide certain Personal Information as part of your response.

Information We Collect Automatically.  We and our third party service providers may collect certain information automatically as the result of your use of the Properties and other web analytics services. This information generally includes:

  • Usage Data: When you use the Properties, We and our service providers may track and collect usage data and information about your interactions with the Properties such as the pages that you visit and links you click on, and the date and time the Properties on your device accesses our servers.
  • Log Data: An Internet Protocol (IP) address is a number that is automatically assigned to your device from which you are accessing the Property by your Internet Service Provider (ISP), and is identified and logged automatically in our server log files whenever you visit the Properties, along with the time of the visit and the activity on the Property, browser type and operating system, device information, device event information, and the page you’ve viewed or engaged with before or after using the Properties. We and our service providers use IP addresses for purposes such as calculating Property usage levels, helping diagnose server problems, administering the Property and determining your approximate geographic location.
  • Cookies: We and our service providers may use cookies, pixel tags, local storage, web beacons, Adobe Flash technology (including Flash Local Stored Objects ("Flash LSOs")) and other similar technologies, and may allow our business partners to use these tracking technologies on the Properties, or engage others to track your behavior on our behalf.  
  • Geographic Location Information: If you use any location-enabled products or services, you may be sending us location information (e.g. IP address). When you use a location-enabled service, we may collect and process information about your precise geographical location, such as GPS signals sent by a mobile device. We and our third party service providers and partners may use your device's physical location to provide you with personalized location-based services, content and advertisements. In some instances, you may be permitted to allow or deny such uses of your device's location, but if you choose to deny such uses, we may not be able to provide you with the applicable personalized services and content.
  • Device Information: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, device type (Windows or Macintosh), screen resolution, operating system version, Internet browser type and version and the type and version of the Property that you are using. We and our service providers may also collect a unique device identifier assigned by us or our service providers to the device from which you are accessing the Property and other transactional information for the device that we and our service providers may use to serve content and advertisements to the device.
  • Software Development Kits: We may use third parties including our business partners and service providers who use mobile SDKs to collect information and information related to how mobile devices interact with the Platform. An SDK is computer code that app developers can include in their apps to enable ads to be shown, data to be collected and related services and functionality to be implemented. A mobile SDK is in effect the mobile app version of a pixel tag or beacon. We may use this technology, for instance, to analyze how you interact with content and advertisements and to enable analytics or other features through mobile devices.
  • Aggregated Information: We may aggregate Personal Information so that the end-product does not personally identify you or any other user of the Property, for example, by using Personal Information to calculate the percentage of our users who like a particular artist.

Information From Third Parties.  We engage third parties, such as Google Analytics, to provide analytics about the use of our Properties, or assist with our payment processing, data processing and management (e.g. to measure ad quality and responses to ads, and to display ads that are more likely to be relevant to you) account management, hosting, customer and technical support, and other services which we use to personalize your experience. These entities may use cookies, web beacons, pixels, embedded scripts, and other technologies to automatically collect information about your use of the Website, such as your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.  To opt out of Google Analytics, you may install the Google Analytics Opt-Out Browser here. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page. Additionally, we may work with advertising networks and programmatic exchanges to allow us to serve you ads. These third-party ad networks and exchange providers may use third-party cookies, pixels, or similar technologies to collect information, including your device identifier, IP address, or identifier for advertising. The information these third parties collect may be used to help us in providing you with more relevant advertising that we serve on or off the Properties, and as described above. Third-party cookies are covered by the third parties’ privacy policy. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit the Network Advertising Initiative at www.networkadvertising.org or the Digital Advertising Alliance at www.aboutads.info.


COOKIES


Like most companies, when you visit or interact with the Properties, we and our service providers may use cookies and other tracking technologies for storing information, including pixels, web beacons, “clear GIFs”, local storage, and device identifiers to help provide, protect and improve the Properties.


Cookies. A cookie is a very small text document placed on your computer, phone, or other device when you visit websites, which often includes an anonymous unique identifier, and are used to record information about your about your activity, including the pages you view, ads you click on, your settings, and other actions you take on the Properties. When you visit a site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each site can send its own cookie to your browser if your browser's preferences allow it.


“Do Not Track” Signals.  Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to sites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To learn more about cookies and any "Do Not Track" features, please visit http://www.allaboutcookies.org/ and http://www.allaboutdnt.com. If you choose to decline cookies, then some or all of the features, functionality and promotions available through the Property that may not be available to you. If you do not want information collected through the use of cookies, there is a procedure on most devices through which the Properties are accessed that allows you to decline the use of cookies.


Adobe Flash LSOs. If your device stores Flash LSOs, and if you do not want Flash LSOs stored on your device through which you access the Property, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained using the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your device without you being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with the Property or our content. We expect our service providers and technology suppliers to honor any decision by you to restrict or limit Flash LSOs, but we cannot guarantee that they will do so.


Mobile Device Settings. On your mobile device, enable the “Limit Ad Tracking” setting in your iOS phone’s settings, or the setting to “Opt out of Ads Personalization” in your Android phone’s settings. To opt-out of location tracking when using our Properties, you can use the settings of your device. You can disable mobile analytics and bug reporting through these same settings as well.


Opt Out. For more information about analytics and advertising cookies and how you can opt out, you can visit the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out page, or http://youronlinechoices.eu.

HOW WE USE YOUR INFORMATION

We may use your Personal Information we collect from you, including with the help of automated systems and data collected from the use of cookies and other similar technologies, for a range of different business purposes, including the following:

  • To respond to your inquiries and fulfill your requests (e.g., send newsletters or provide you with information about our products and services).
  • To send you administrative information, including information regarding the Property and changes to our terms, conditions and policies.
  • To complete and fulfill your purchase, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase and provide you with related customer service.
  • To send to you marketing communications that We believe may be of interest to you (including, without limitation, by our third-party service providers that send direct mail, email, and other types of advertising to those whose email addresses We have collected).
  • To send to you SMS text messages, if you have indicated you would like to receive them. Please keep in mind that message and data rates may apply. You should check with your mobile service provider for applicable data rates. If additional rules are provided in connection with any specific SMS text message sign-ups, such rules shall also apply and shall control in the event that they conflict with this Privacy Policy.
  • To personalize your experience with the Property by presenting content, products, and offers tailored to you.
  • As they arise from time to time, to allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how We use and disclose your Personal Information, so We suggest that you read these rules carefully; in the event of a conflict between such rules and this Privacy Policy, such rules will govern.
  • To provide, improve, test, monitor, and develop the Properties, including, without limitation, to provide you access to the Properties, identify usage trends, and determine the effectiveness of promotional campaigns.
  • To develop and test new products and features as well as diagnose and fix technology problems in connection with current products and features.
  • For our business purposes, such as data analysis, audits, developing new products, enhancing the Property, improving our services, identifying usage trends and determining the effectiveness of promotional campaigns.
  • As We believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, or that of you or others; or (g) to allow Us to pursue available remedies or limit the damages that We may sustain.
  • We may combine Personal Information that you submit on or through the Property with information that We collect from and about you from other online and offline sources, including from our own websites and web properties (including apps, widgets and players) and third party sources, which may include social media services you interact with through our Properties. We treat such combined information as Personal Information as long as it is so combined.

HOW YOUR PERSONAL INFORMATION MAY BE DISCLOSED

Your Personal Information may be disclosed:

  • With Your Consent: We will disclose your information for those purposes in which you have agreed that we may do so.
  • Service Providers: We use a variety of third party service providers to provide services to us or to our users on our behalf, such as hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery, credit card processing, auditing and other similar services to enable them to provide such services. These service providers have access to your information solely to perform these tasks on our behalf in accordance with our instructions and to the extent necessary to provide their services to us. Emails may be shared with third party vendors such as MailChimp and SurveyMonkey to perform certain business and marketing functions. You may notify us at any time if you do not wish to receive these offers by emailing us at the address listed below or by selected to modify your preferences as indicated in certain e-mails you may receive from us.
  • Aggregated Data: We may also share aggregated information (information about our users that we render in such a way that it no longer identifies or references an individual user) and other pseudononimized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.
  • Compliance with Laws: We may disclose your information to courts, law enforcement agencies, and governmental authorities (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, or that of you or others; or (g) to allow us to pursue available remedies or limit the damages that we may sustain.
  • Change of Control: We may also share your personal data as part of a sale, merger or change in control of Downplay, or in preparation for any of these events. Any other entity that buys us or part of our business will have the right to continue to use your data, but only in the manner set out in this Privacy Policy unless you agree otherwise.
  • International Data Transfer: Downplay operates globally and may share your information with third parties for the purposes described in this Privacy Policy. Information collect within the EEA may, for example, be transferred to countries outside of the EEA. We utilize appropriate safeguards to ensure the lawful transfer of your personal data outside of the EEA.

Retention Period. Your Personal Information may be stored as long as it is required for the purposes identified when you provided the information for such specific purposes or for any new purposes identified by us and consented to by you, and for any appropriate time thereafter including a sufficient time following to permit you to ask any questions regarding its use, after which point it will be archived only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.

Sensitive Information. Do not send Us or disclose any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Properties or otherwise to Us.

CHOICE AND ACCESS

Data Security. We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Notwithstanding, the safety and security of your information also depends on you. Where We have given you (or where you have chosen) a password for access to certain parts of our Properties, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out Personal Information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website and/or the Properties.

 

We restrict access of Personal Information to authorized personnel of Company, employees, contractors and agents who need to know that information in order to operate, innovate, and deliver our Properties. Personal Information will only be disclosed to those partners of Company for the purpose of administering our Properties in accordance with the uses as outlined herein.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although We do our best to protect your personal information, We cannot guarantee the security of your personal information transmitted to our Properties. We cannot guarantee that unauthorized third parties will not gain access to your Personal Information; therefore, any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures in connection with the Properties.

 

Your choices regarding our use and disclosure of your Personal Information. In some jurisdictions, including the EU/EEA, you may exercise certain rights to access, request copies of, change or correct, request our deletion or object to certain processing of your Personal Information. You may, of course, decline to share certain Personal Information with us. In such circumstances we may not be able to provide to you some of the features and functionality found on the Properties.

We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from:

  • Receiving marketing-related emails from us and our affiliates: If you do not want to receive marketing-related emails from Us and our affiliates on a going-forward basis, you may opt-out from receiving such emails either by using the unsubscribe mechanism provided in the email or by emailing Us at customercare@srstudio.com.
  • Receiving marketing-related SMS text messages from Us and our affiliates: If you do not want to receive marketing-related SMS text messages from Us and our affiliates on a going-forward basis, you may opt-out from receiving such messages by emailing Us at customercare@srstudio.com.
  • Our sharing of your Personal Information with unaffiliated third parties for their marketing purposes: If you prefer that We not share your Personal Information on a going-forward basis with unaffiliated third parties for their marketing purposes, you may opt-out from such sharing by emailing Us at customercare@srstudio.com

In each case, please make clear in your email what you are opting-out from. We will try to comply with your request(s) as soon as reasonably practicable.

Please note that, if you opt-out as described above, We will not be able to remove your Personal Information from the databases of unaffiliated third parties with which We have already shared your Personal Information as of the date that We implement your opt-out request. Please also note that, if you do opt-out from receiving marketing-related messages from Us, We may still send administrative messages to you; you cannot opt-out from receiving administrative messages.

Affiliates, Vendors and Suppliers

We have relationships with suppliers and affiliated companies, who help us operate our business and for whom it may be necessary to have access to your Personal Information in the course of providing services to Company. We will not authorize these parties to use your Personal Information for any purpose that is not related to Company and its related affiliates’ business operation.

How you can access, change or suppress your Personal Information. If you would like to review, correct, update, suppress, delete or otherwise limit our use of your Personal Information that you have previously provided to us, you may contact us by emailing us at customercare@srstudio.com. In your request, please make clear what Personal Information you would like to have changed and what limitations (if any) you would like to place on our use of your Personal Information. We will try to comply with your request as soon as reasonably practicable. We may need to retain certain information for record keeping purposes, and there may also be residual information that will remain within our databases and other records which will not be removed. We are not responsible for changing, removing or suppressing information from the databases of unaffiliated third parties with which we have already shared your Personal Information.

 

Product Reports

If you contact Company regarding your experience in using one of our products, we may use the information that you provide in submitting reports to the designated government regulatory authority, as required of us by law.

Accessing Our Sites Globally

The Properties are owned and operated by Company in the United States, but the information you provide will be accessible to our affiliates, vendors, and suppliers in other countries in accordance with this Privacy Policy. Furthermore, if you are visiting this site from a country other than the United States, your communication with us will necessarily result in the transfer of information across international borders. The level of legal protection for Personal Information is not the same in all countries; however, we will take the security measures described in this Privacy Policy in an effort to keep your information secure. By using this site, you understand that your Personal Information will be stored and processed in the United States and in any country to which we may transfer your information in the course of our business operations.

CONTACT

If you have any questions about this Privacy Policy, please contact Us by email at customercare@srstudio.com.

Please note that email communications are not always secure, so please do not include credit card information or other sensitive information in your email messages to Us.